Hacienda

Was a loyal patron of Hacienda since it opened. But was shocked by the changes when I went back a few months ago. The drinks selections is so limited now and the service was so bad too. Have since switched to other bars to chill...

Posted on Tue 16 Jun 2009 15:03:19

Been to Hacienda previously and had some hit and miss experiences. Love the set up and the ambience. The owners are spot on with this casual but chic al fresco garden bar. I noticed that the entire team at Hacienda was changed since their renovation and anniversary recently. They are professional, polite and amazingly, they are smiley and hospitable! In this town, that's a miracle... :P Well done!

Posted on Mon 15 Jun 2009 21:03:27

Service is hit and miss in Singapore, mostly misses. If you are lucky, you get one who knows and treats you as a customer. If you meet one who has a little product knowledge consider yourself luckier than striking the lotto. Most of the time, be satisfied you don't meet a service personnel who growls at you and think you owe him or her a living.

Posted on Mon 08 Jun 2009 12:11:09

Get a grip all of you. Nat is so in the right. If people are incaple of providing service then it should be broadcasted. If Singaporeans think they know service then clearly none have travelled further afield! In fact probably never. Jam the Hacienda I will never go back . For the cardinal rule in hospitality is MONEY = SERVICE NOT ARROGANCE

Posted on Thu 04 Jun 2009 08:09:22

This guy below called Common Sense thinks too much of himself. Nat could have heard of friends having the same experience AFTER it happened to her. As for Nat's case, who knows what happened, maybe she didn't make the time clear or something. But whatever it is, if the manager laughed at her for any reason then it was not professional. But Singaporeans in general think too highly of the quality of their service.

Posted on Mon 01 Jun 2009 10:05:32