Timbre@The Substation

The food was better. BUT EXPERIENCES THERE is ALWAYS spoilt by rude staff. There are some very polite and nice ones, but there's this indian/malay girl who kept rolling her eyes at everything the customer request, not just at our table, but at other tables too, that totally spoilt our mood. Menus take forever to come, request greeted by an eye roll and an indifferent shrug, food thrown on the table without an apology, that one staff, totally spoil the good reviews timbre could have gotten. Might need to go through stricter staffing process honestly.

Posted on Fri 23 Jul 2010 18:49:36

I had a similar experience, with them forgetting part of my order and that part of my order did not come for an entire hour even though we reminded them time and again. They also failed to get the dinnerware while being sloppy with the service. They are getting from bad to worse and should be avoided. 'nuff said.

Posted on Sat 26 Jun 2010 00:39:16

Staff were completely inattentive, and waiting for my credit card to come back took a whole TWENTY minutes. And to think that the bill included close to $40 in service charge - they deserved zero. Will not recommend this place.

Posted on Thu 10 Jun 2010 22:38:27

My wife + I went to the 'Prince of Wales' (Dunlop St, Little India) last Thursday night, and were blown away. There's this guy, Tony Alderman, that was playing, his own songs, it was lovely, lovely. We come to Timbre every month or so, any chance he's on your books? If he's not, maybe check him out, he's on: myspace.com/tonyalderman. We had a lovely evening, his songs are beautiful.

Posted on Sat 06 Mar 2010 19:50:03

Lousy service even before I get there. Website only allows adobe flash player. How many people get to install adobe on work terminals? And calling the office gets me nowhere. All the person answering the call can tell me is "too bad"

Posted on Thu 03 Dec 2009 11:51:24

I have not been to timbre for awhile because my favourite band 52A does not play there anymore. However, we decide to go there for the pizza as the pizza there is quite nice. We went there on Sun night. We were quickly ushered to our table when we showed up. For the next ten minutes, no one shows us the menu. A couple sitting next to us was also waiting for their orders to be taken. It was a sunday and it's not very busy. I could see staffs idling and doing their own things rather than attend to customers. Since they do not need our business, we left. This is not the first time I have encountered lousy service there.

Posted on Mon 30 Nov 2009 12:18:10

A cool and nice place. Good Pizzas. Good service. Good Music. what else do you want? Ken rocks his service as well.. damm friendly

Posted on Wed 26 Aug 2009 14:29:17

Went here for the first time on sat night - such a great venue - doesn't feel at all like Singapore. Goodfellas are a great band if you like indie.

Posted on Mon 14 Jul 2008 10:35:37

Just went there last Sat, 29 Mar.Goodfellas is a good band. Pizza tastes great. Service is not bad but they need to install more fans/coolers....

Posted on Tue 01 Apr 2008 23:52:05

music good. support the local music industry. pizza's great and service is great too. highly recommended for chill-outs after work

Posted on Thu 31 Jan 2008 23:02:07

Food is good... Band is good!!! Especially GOODFELLAS!!!

Posted on Fri 25 Jan 2008 18:31:44

AG.. i think you are biased. Either that or you havent traveled enough to actually comment that it is the "worst place you've been to in any country". Have you ever heard the mariachis doin their stuff in Madrid? The service at Timbre (Substation) has always been good. The servers there are polite and humble. And I agree with M.. maybe you went on a wrong day. Try goin on a Friday and Saturday and watch the Goodfellas. FYI, this band plays every Thurs in China1 (since you sited China1 as having decent music)..

Posted on Wed 19 Dec 2007 03:39:31

Not sure what day you went, but Saturday is my favourite day to visit Timbre @ Substation, just to watch the Goodfellas perform. Live music has never been this good! Food is great - try the mini burgers, chicken wings and pizzas, though service can do with some improvement.

Posted on Sun 25 Nov 2007 01:13:19

Bad food Bad service Bad band to top it off, in an outdoor venue in singapore, they have a 1 glass of water policy. Worst place I've been to in any country. If you want decent live music go to Insomnia @ chjimes, China 1, Prince of Wales, Bar None.

Posted on Sun 21 Oct 2007 17:11:01