I Beg To Differ
Our experience with Il Lido was simply one an exciting one. We were having X'mas dinner with our daughter who happened to be down with food poisoning. Not once, not twice, but three times she vomitted on the table, and on the velvet couch!!! And each time, the waiter/waitress attended to us patiently and even arranged for warm water for her w/o us asking for it. Our assigned waiter kept coming to us asking how was our daughter doing. We were so touched. We couldn't have been a worse off customers.

Christmas let down
I agree with the above comment. We secured a table for ten people for Christmas lunch..... The first thing that struck me is the condition of the decor - scratched and dirty black woodwork on the left hand side as you walk in sets a poor scene. The chairs were also filthy and all had multiple stain marks - I'm sure they would have looked the part in the first month of opening however they now need replacing. Service was appalling - with a menu this costly, I would expect a much higher standard of service from professional staff, not what looked like a bunch of kids dragged in for the day - most of whom had no idea how to serve drinks or food, or how to clear a table. There were a couple of nice touches like a group of five kids singing xmas songs with some acoustic guitar which was a welcome suprise although I still felt the place lacked any real ambience. Summary - the owners would do well to pay a visit to Bonta where the service is commensurate with the cost. Clean the place, and try to keep it clean! Get some well trained staff. The view is in no way 'great' as so many have said it is. If I wanted to look at tankers at Jurong island, I could do so from the cable cars,,,,,,,a little piece of golf course for scenery is not worth paying this much money for. Food is pretty average as well, Most disappointing.

Ill trained staff
The service staff were nice but very badly trained. They were attentive but so clinical, they would pull the chair towards you even before you were ready to sit and we had a few almost ready to fall moments. Service standards in European themed restaurants are on the decline and Il Lido is no exception, Food wasn't great either - not impressed.