Lana Cakes

I'm really sad to hear that Lana's cake shop has gone down the tubes. After not having had the legendary chocolate cake for ages, I thought I would pick one up for a dinner party this Sat knowing that it would bring lots of appreciative sighs from all who had known of this treat! Now after all the above posts I'm certainly re-considering. If Violet Kwan is reading this, pls look into the complaints above & respond. These people must have been so badly treated that they have taken their time to write about their awful experience. You are a well known Icon in Singapore - well loved & your cooking revered. Would you allow this to go on up-checked & really allow us all to give up on the chocolate cake which is legendary for those of us who grew up looking forward to this treat? I hope not as the next generation will not know what they missed out on.

Posted on Thu 04 Feb 2010 12:45:35

I heard that Lana cake shop specializes in chocolate cake with fudge icing. But I don't understand why people in Singapore would buy chocolate fudge cakes when they can bake their own, cheaper and with better ingredients. There is a great recipe from Nigella Lawson that is so much better. If you are too rich and don't have the time to bake, get your maids to do it.

Posted on Sun 31 Jan 2010 22:01:01

I had these bad experience myself too...never saw smiles on their faces every time i visit them before chinese...matbe you are right cause i was driving a Toyota and not a BMW...HA...anyway i found myself a chocolate fudge by Familie Oven which i think taste so much better than Lana's...Familie Oven's was soft and moist while Lana's is dry. At least Lana's is not the only options for choco fudge cake lover.

Posted on Sat 09 Jan 2010 09:05:48

I've had birthday cakes from Lana cake shop since I was a child and fondly remember the lemon coconut swan cake that I had one year. Over the years, I tended towards their chocolate fudge cake and would have it maybe 2 or 3 times a year. But the cake shop has been on the decline. About 3 years ago when I was in the shop to collect a cake that I had ordered, there were a few customers in there and one of the staff, in a very loud and snobby tone said: "Today's cake no more." The friend I was with was shocked at her tone! The several times I had called, my calls were either unanswered (yes, they are closed on certain days) or the woman who answered it was totally surly and unhelpful. My last visit last year was non-discript and the quality of the cake has gone down. The chocolate fudge taste distinctively artificial and grainy, and the top layer slide off the botton layer after a short ride in my car. This has never happened before so I suspect that someone has tempered with the recipe. I swore that was the last time I was going to buy a cake from that shop again. I am now a fan of their competitor - Vicky's.

Posted on Tue 22 Dec 2009 11:52:09

I've heard about the lack of good service at this LANA cake shop as well. That's why I've never bothered to try although there have been so many good reviews about their cakes. Singapore has many other good cake shops to choose from. LANA will certainly lose their customer base if they don't change their attitude.

Posted on Fri 04 Sep 2009 08:26:53