Semut hijau said: “House of Traditional Javanese Massage - Still no thanks”
The skinny, 'ever so friendly' Eurasian receptionist obviously still has not been on a course which teaches basic manners.
Maybe she has, and she failed.
This aside, if you take the time to talk to some of the employees there, it becomes very clear that the place is more and more becoming like a sweat shop, such as not enough time for a proper meal, long massages rostered back-to-back, extended working hours without proper compensation etc.
Shame on this type of operator.
Posted on Fri 20 Apr 2012 11:04:00
Putri said: “Receptionist! ”
Im totally agree with semut biru!! Theres a lot of review I found out about the siglap's reception who is very rude n unfriendly........ But heard she was there for very long so maybe that's why the boss never do anything or take action..... But don't worry, the recept at JuRoNg KecHiL , Thomson is very polite n frenly! Much better!
Posted on Sat 19 Nov 2011 23:02:50
Semut hijau said: “House of Traditional Javanese Massage-No thanks”
The Siglap branch has one of the rudest receptionists. A skinny Eurasian girl, who fakes friendliness and who doesn't know how to say thanks, when you hand over your money. She needs to do a course on basic manners urgently!
Posted on Tue 01 Nov 2011 11:11:18
Mrs Teo said: “Upper Thomson branch”
Great n relaxing place to visit! Staff are all frenly n the place is cosy ^.^ worth signing for their membership! Must try!
Posted on Sat 23 Jul 2011 14:04:37
Ouch said: “thomson rd house of horror ”
The shady, pushy creep of a manager here will stop at nothing to get your membership, even asking you intrusive personal questions, then whingeing when you refuse to join.
My reasons? Not just him but the flatulent Sumo who belched loudly five times during the massage (thanks for that), went for a toilet break, gave me the wrong kind of disposable undies (mine were only big enough for an anorexic infant), chatted with her mates and virtually killed me with her oversized hands. Never again
Posted on Mon 04 Jul 2011 11:14:34
Fiz said: “Soiled Towels”
Went to one of the branch yesterday hoping to rejuvenate and to get a good massage but was so disappointed as the hospitality there was really poor.
The front counter staff was so unfriendly and has no manners at all. Suggest these people has to be sent for a customer service course.
Worst, I realized the towels they used were not fresh. They were soiled, slightly damped and smelt of the massage oil even before my massage session started. Looks like they were recycled. Yesterday, will be my first and my last visit...
Posted on Tue 07 Jun 2011 15:51:34
iceicebebe said: “bad experience too!”
yesterday i went to the outlet at sembawang. when i step into the shop nobody welcome me. i dont even know should i sit or stand so i went to the counter and said i got appt.
the recep ask me `full body msg 60mins?` i ans `yup`, straight away the massuese bring me in the room. i dont call it massage coz it feels like apply oil only! i think she's sleeping. i'm really not happy with the service. after the treatment i changed n wait outside a quite sometime.
i myself need to go to the counter n say i wnt to pay. what?!? i dnt mind to pay $60 for 1hr provided it's a satisfying massage.
Posted on Fri 20 May 2011 20:31:00
MM said: “Jurong Kecil Outlet”
Been a member since 2008 and they are good. I would suggest that you specify your preference when booking your therapist, stating you prefer hard or soft massage
Posted on Tue 08 Mar 2011 12:05:49
pretty girl said: “House Of Traditional Massage”
So far so good had a relaxing 2 hour massage.. went to River valley New outlet oposite seven UE Square
Posted on Wed 12 Jan 2011 17:11:21
Marly said: “Sucks”
The therapist is NOT good at all, wasting money. DO NOT COME there!!
Posted on Fri 13 Aug 2010 06:07:07
C said: “Horrible”
The receptionist was brusque over the phone when I made the appointment and hung up without repeating or confirming my appointment. The receptionist at the counter ignored my bf and I when we arrived and we had to go up to her to make our presence known. The massage was horrible. The therapist was new, I assume, and did not know what she was doing. I experienced pain in my leg and feet after the massage and had to go for a foot reflexology (at another place of course!) a week later. No one said anything when we left. I go for massages once a month, and this place is the worst I have ever been to! The vibe is so bad that I did not feel relaxed at all.
Posted on Wed 11 Aug 2010 12:41:28
passerby said: “house of traditonal massage at east coast rd”
hey guys. go to east coast rd there. it is so relaxing. no waste of money! im loving it. go there look for a woman name SHASHA. shes a very experience masseur. and a very very talented one. try try try!
Posted on Mon 07 Jun 2010 01:12:09
Ariesa Wydah said: “House Of Traditional Javanese Massage”
Been to the branch in Jalan Jurong Kecil. Service is ok, my therapist is friendly for the 1st visit is so-so , did the full body 90mins massage.
Was recommended to do ginger massage due to the wind in my body.
2nd visit , got a senior therapist, Kak Mona, very chatty when ask questions about the nerves and health. She very experience and body felt light d day after.
I join as member after the 2nd visit to get discount, so far so good. :)
Posted on Sun 18 Jan 2009 18:02:04
jlo said: “Bad experience”
The therapist serving me was so new and inexperience, she do not have the technique for a good massage and she has no strength...I have wasted 2 hours there.
If u don't want to waste your time and money, don't go there!
Posted on Tue 16 Dec 2008 13:36:25
anfield said: “House of Traditional Javanese Massage”
The service sucks. The sales manager has no clue and the customer service is so old school. Never again.
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The skinny, 'ever so friendly' Eurasian receptionist obviously still has not been on a course which teaches basic manners. Maybe she has, and she failed. This aside, if you take the time to talk to some of the employees there, it becomes very clear that the place is more and more becoming like a sweat shop, such as not enough time for a proper meal, long massages rostered back-to-back, extended working hours without proper compensation etc. Shame on this type of operator.
Posted on Fri 20 Apr 2012 11:04:00
Im totally agree with semut biru!! Theres a lot of review I found out about the siglap's reception who is very rude n unfriendly........ But heard she was there for very long so maybe that's why the boss never do anything or take action..... But don't worry, the recept at JuRoNg KecHiL , Thomson is very polite n frenly! Much better!
Posted on Sat 19 Nov 2011 23:02:50
The Siglap branch has one of the rudest receptionists. A skinny Eurasian girl, who fakes friendliness and who doesn't know how to say thanks, when you hand over your money. She needs to do a course on basic manners urgently!
Posted on Tue 01 Nov 2011 11:11:18
Great n relaxing place to visit! Staff are all frenly n the place is cosy ^.^ worth signing for their membership! Must try!
Posted on Sat 23 Jul 2011 14:04:37
The shady, pushy creep of a manager here will stop at nothing to get your membership, even asking you intrusive personal questions, then whingeing when you refuse to join.
My reasons? Not just him but the flatulent Sumo who belched loudly five times during the massage (thanks for that), went for a toilet break, gave me the wrong kind of disposable undies (mine were only big enough for an anorexic infant), chatted with her mates and virtually killed me with her oversized hands. Never again
Posted on Mon 04 Jul 2011 11:14:34
Went to one of the branch yesterday hoping to rejuvenate and to get a good massage but was so disappointed as the hospitality there was really poor.
The front counter staff was so unfriendly and has no manners at all. Suggest these people has to be sent for a customer service course.
Worst, I realized the towels they used were not fresh. They were soiled, slightly damped and smelt of the massage oil even before my massage session started. Looks like they were recycled. Yesterday, will be my first and my last visit...
Posted on Tue 07 Jun 2011 15:51:34
yesterday i went to the outlet at sembawang. when i step into the shop nobody welcome me. i dont even know should i sit or stand so i went to the counter and said i got appt.
the recep ask me `full body msg 60mins?` i ans `yup`, straight away the massuese bring me in the room. i dont call it massage coz it feels like apply oil only! i think she's sleeping. i'm really not happy with the service. after the treatment i changed n wait outside a quite sometime.
i myself need to go to the counter n say i wnt to pay. what?!? i dnt mind to pay $60 for 1hr provided it's a satisfying massage.
Posted on Fri 20 May 2011 20:31:00
Been a member since 2008 and they are good. I would suggest that you specify your preference when booking your therapist, stating you prefer hard or soft massage
Posted on Tue 08 Mar 2011 12:05:49
So far so good had a relaxing 2 hour massage.. went to River valley New outlet oposite seven UE Square
Posted on Wed 12 Jan 2011 17:11:21
The therapist is NOT good at all, wasting money. DO NOT COME there!!
Posted on Fri 13 Aug 2010 06:07:07
The receptionist was brusque over the phone when I made the appointment and hung up without repeating or confirming my appointment. The receptionist at the counter ignored my bf and I when we arrived and we had to go up to her to make our presence known. The massage was horrible. The therapist was new, I assume, and did not know what she was doing. I experienced pain in my leg and feet after the massage and had to go for a foot reflexology (at another place of course!) a week later. No one said anything when we left. I go for massages once a month, and this place is the worst I have ever been to! The vibe is so bad that I did not feel relaxed at all.
Posted on Wed 11 Aug 2010 12:41:28
hey guys. go to east coast rd there. it is so relaxing. no waste of money! im loving it. go there look for a woman name SHASHA. shes a very experience masseur. and a very very talented one. try try try!
Posted on Mon 07 Jun 2010 01:12:09
Been to the branch in Jalan Jurong Kecil. Service is ok, my therapist is friendly for the 1st visit is so-so , did the full body 90mins massage. Was recommended to do ginger massage due to the wind in my body. 2nd visit , got a senior therapist, Kak Mona, very chatty when ask questions about the nerves and health. She very experience and body felt light d day after. I join as member after the 2nd visit to get discount, so far so good. :)
Posted on Sun 18 Jan 2009 18:02:04
The therapist serving me was so new and inexperience, she do not have the technique for a good massage and she has no strength...I have wasted 2 hours there. If u don't want to waste your time and money, don't go there!
Posted on Tue 16 Dec 2008 13:36:25
The service sucks. The sales manager has no clue and the customer service is so old school. Never again.
Posted on Thu 31 Jul 2008 01:29:42